Amazon is a US-based online retailer that started in 1994 selling books online. It has expanded massively over the years, now selling everything from its own branded tablets to washing powder to garden tools and pretty much everything in-between to a global audience. Australians have long been able to shop on Amazon.com, but 2017 has seen Amazon massively expand its Australian presence. Here's what you need to know to be a powerhouse Amazon Australia shopper.
What does Amazon sell? In short, just about everything.
Amazon
Amazon
Up to 15% off selected dresses
Elevate your look and shop up to 15% off selected dresses at Amazon. Hurry before stocks run out. T&Cs apply.
Amazon
Amazon
FREE DashPass from DoorDash for 2 Years
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Enjoy FREE delivery on eligible DoorDash orders and other DashPass benefits with a FREE 2-year DashPass membership on Amazon. Valid for new and current Prime members. T&Cs apply.
Amazon
Amazon
Buy 2, save 3% The Monsters Labubu Series Doll Keychain 5.9 inches
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Get 7% off when you buy any 5 of The Monsters Labubu Series doll keychains, 5% off any 3, or 3% off any 2 items. Valid for a limited time only and while stocks last on Amazon. T&Cs apply.
Amazon
Amazon
Air fryers starting at $32.29
Shop air fryers at Amazon with prices starting from just $32.29. T&Cs apply.
Amazon
Amazon
27% off Fitbit Versa 4 Fitness with GPS
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Get 27% off Fitbit Versa 4 Fitness smartwatch with GPS at Amazon. Valid for a limited time only. T&Cs apply.
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Amazon
$252 off Apple iPhone 15 Pro 1TB
Get $252 off Apple iPhone 15 Pro 1TB at Amazon from $2,749, now down to $2,497. While stocks last. T&Cs apply.
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Amazon
50% off SanDisk 128GB Extreme microSDXC: $22.49
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Amazon
40% off Dyson V8 Extra Cordless Vacuum: $479
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Amazon
31% off Lenovo IdeaPad Duet 5 13Q7C6 Chromebook: $599
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Amazon
Amazon
55% off Star Wars Jedi: Survivor for PS5: $49.95
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Amazon
Amazon
57% off InfinityLab Instant Station QI Wireless Stand: $43.23
Save 57% on the InfinityLab Instant Station QI Wireless Stand for only $43.23 (was $99.95) at Amazon. Limited time offer and while stocks last. T&Cs apply.
Amazon
Amazon
Over 58% off everything: Outlet Store
Find thousands of discounted items such as beauty, books, clothing, electronics and more at Amazon. While stocks last. T&Cs apply.
Amazon
Amazon
Up to 50% off + FREE shipping on select luggage
Grab up to 50% discount and FREE delivery on select luggage and duffel bags from top brands such as Samsonite, Wanderlite, American Tourister, Rockland and more at Amazon. While stocks last. T&Cs, exclusions apply.
Amazon
Amazon
Up to 20% off Apple Airpods
Enjoy savings of up to 20% on Apple AirPods on Amazon. Include Apple AirPods 2nd Gen, 3rd Gen, AirPods Max and more. T&Cs apply.
Amazon
Amazon
Up to 60% off PlayStation 5 games
Get up to 60% off NBA 2K23, Dead Space, The Last Of Us, Hogwarts Legacy, Call of Duty: Modern Warfare 2 and more at Amazon. Hurry, while stocks last. T&Cs apply.
Amazon
Amazon
Up to 38% off Garmin smartwatches
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Amazon
Amazon
Up to 26% off selected whisky, scotch and wine
Check out a variety of booze on sale at Amazon. See website for more details. Exclusions apply.
Amazon
Amazon
10% off PetSafe Pet Loo: Now $178.20
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Amazon
19% off Johnnie Walker Blue Label Scotch Whisky 700ml: $259
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Amazon
32% off VTech 5" full-colour pan & tilt video baby monitor: $177
Get 32% off VTech BM5550AU 5" full-colour pan & tilt video baby monitor on Amazon. Valid for a limited time only. T&Cs apply.
Amazon
Amazon
Up to 50% off selected books
Includes best-sellers, new releases, fiction, non-fiction, children's books, cookbooks and more. While stocks last. T&Cs apply.
Amazon
Amazon
$20 off your first beauty products purchase
Get $20 off L'Occitane, Elizabeth Arden, FOREO and more at Amazon. Minimum spend $89. While stocks last. T&Cs apply.
Amazon
Amazon
Up to 70% off over 700 Kindle titles
Discover new Kindle books in different genres with savings of up to 70% off at Amazon. T&Cs apply.
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Amazon
FREE delivery on your first eligible order
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Amazon
Amazon
$158.95 off Apple Watch Series 9
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Save 12% on the Apple Watch Series 9 (GPS + Cellular 45mm) Smartwatch with Stainless Steel Case with Silver Sport Band at Amazon. Limited time offer and while stocks last.
Amazon
Amazon
$775 off Apple 2023 MacBook Pro (16-inch, Apple M3 Pro chip): $3,524
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Save $775 on Apple 2023 MacBook Pro (16-inch, Apple M3 Pro chip with 12‑core CPU and 18‑core GPU, 18GB Unified Memory, 512GB) at Amazon while stocks last. T&Cs apply.
Amazon
Amazon
19% off Samsung ViewFinity 34-Inch Ultra-Wide Curved Monitor: $888
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Amazon
Amazon
28% off Samsung 27'' ViewFinity S90PC 5K Monitor: $1,649
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Amazon
Up to 36% off Samsung monitors
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Save on select Samsung monitors at Amazon. Limited time offer. T&Cs apply.
Amazon
Amazon
21% off LG UT80 65-Inch 4K Smart UHD TV with Al Sound Pro
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Amazon
13% off HERO13 Black
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17% off HERO12 Black
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Amazon
Amazon
29% off Bitzee, Disney Interactive Toy: $42.55
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Amazon
Amazon
27% off LEGO City Burger Van: $22
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Amazon
Amazon
$18 off ASUS ROG Azoth 75% Wireless Custom Gaming Keyboard: $380.14
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Amazon
Amazon
49% off Barbie Camper Playset: $79
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Amazon
Amazon
$10 off Rainbow High Watercolour & Create: $49.95
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Amazon
Amazon
$211 off Apple 2023 MacBook Pro (14-inch, Apple M3 Pro chip): $3,288
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Amazon
Amazon
22% off Apple 2021 iMac: $2,026.80
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Yes. Amazon manages all of its customer sales via an account, which is free to set up and incurs no ongoing charges. To create an Amazon account, all you need is an e-mail address or a mobile number and a password.
If you have an existing Amazon account for the US, UK or elsewhere, you can use the same login details.
It depends what you're buying. In some cases, you will be purchasing from Amazon's Marketplace sellers which are independent small businesses. However, Amazon is also shipping goods directly from its own warehouses, including its own branded line of low-cost products, AmazonBasics range.
Your account is linked to a purchase method which needs to be a credit card or debit card. You can edit this payment method at any time in your Amazon account.
While Amazon has experimented with bricks and mortar retail stores in the US, there's no sign of such plans in Australia, and in any case, it operates on digital cash only. There's no way to pay with physical cash, and that's not likely to change.
With the rollout of new laws governing GST on overseas purchases in July 2018, Amazon changed its policies regarding Aussies accessing international versions of its site such as Amazon US. From 1 July 2018, Australians trying to access international Amazon stores will be redirected to Amazon Australia. Those international stores won't deliver to Australian addresses either, so simply using a VPN to get around the geo-block won't do much good.
If you have a question needing to be answered and it is not featured in the customer service section, you can put in a specific query to ask the Amazon AU team under 'Need more help?' which will lead you to the contact us page. There, it will direct you to choose either to phone or chat with a member of their team.
Amazon Prime is Amazon's subscription shipping service. It comes with numerous benefits such as access to Amazon Prime Video, but the key attraction is paying $59 per year to enable low cost or free shipping on all orders. Orders fulfilled by Amazon itself also benefit from a guaranteed 2-day delivery.This is slightly different to how Amazon Prime works in the US, where the promise is next-day delivery, but US subscribers also pay significantly more for their Amazon Prime subscription.
Amazon has even taken Prime a step further in the US with Prime Now. Customers can pay an additional US$7.99 and receive their purchases within the hour.
At launch, Australian customers didn't have access to Prime, but on 19 June 2018 Amazon finally rolled out the service on Aussies shores.
This will depend on where you live, what you're ordering and what you're prepared to pay. Priority delivery is available on the same day in capital cities, and within 1-3 days to many other locations. If you spend more than $49, you can qualify for free delivery, which will taken 3-10 days depending on your location. Here's the full breakdown:
| Location | Priority speed | Priority cost | Expedited speed | Expedited cost | Free delivery speed | Cost |
|---|---|---|---|---|---|---|
| Sydney | 1 business day | $9.99 | 2-3 business days | $5.99 | 3-7 business days | Free for orders $49+ |
| Melbourne | 1 business day | $9.99 | 2-3 business days | $5.99 | 3-7 business days | Free for orders $49+ |
| Brisbane | 1 business day | $9.99 | 2-3 business days | $5.99 | 3-7 business days | Free for orders $49+ |
| Adelaide | 1 business day | $9.99 | 2-3 business days | $5.99 | 3-7 business days | Free for orders $49+ |
| Canberra | 1 business day | $9.99 | 2-3 business days | $5.99 | 3-7 business days | Free for orders $49+ |
| Perth | 1-2 business days | $11.99 | 2-3 business days | $7.99 | 3-7 business days | Free for orders $49+ |
| Major cities in NSW, VIC, SA | 1-2 business days | $11.99 | 2-3 business days | $7.99 | 3-7 business days | Free for orders $49+ |
| All other areas | 1-3 business days | $19.99 | 3-7 business days | $9.99 | 7-10 business days | Free for orders $49+ |
Amazon Marketplace sellers have the option to sign up for Fulfilment by Amazon, which will mean Amazon handles all the seller's deliveries from their Melbourne warehouse. This could allow for quicker delivery time. However, signing up to this isn't compulsory. Check delivery times and costs with each seller before you make your purchase.
Amazon is a retailer, but the secret to its success has long been its mastery of supply chain logistics, which sounds all kinds of impressive, but is basically just a fancy way of saying "they know how to efficiently ship stuff". For long-term customers using the US site to shop from, you'd be aware of the higher shipping costs to Australia in cases where Amazon would ship, or the even higher prices some shipping agents would charge to be middlemen in the equation.
Amazon has opened a fulfilment centre in Melbourne's Dandenong South for the shipping of goods across Australia. That's not a retail location, though, so don't make any plans for a family shopping trip. Interestingly, while physical goods will come from Melbourne, the Australian operation will actually be run from a head office in Sydney.
The Amazon market is officially open. Find out what you need to know about selling on Amazon Australia.
Amazon Prime Day is an annual shopping event exclusive to Prime customers. It is Amazon's biggest shopping event by far, with millions of products discounted across all major categories. To find out more about Amazon Prime Day 2022, head to our in-depth Prime Day shopping guide which includes dates, shopping tips and deals to watch out for.
Amazon sells products it warehouses itself, but it also opens up its infrastructure for other merchants to retail through, including advertising of products through Amazon, financial transaction management and even use of Amazon's warehouse facilities where suitable.
According to the email sent to sellers, any seller which has passed the Seller Identity Verification will be part of the testing phase and should be prepared to receive orders from Thursday, 22 November.
The following fee structure is in place for sellers on the Amazon Australia Marketplace:
A precise number of the product offerings for Amazon Australia is all but impossible given that it's not only launching its own retail offerings but also Amazon Marketplace locally. That could inflate the sheer number and range of products Amazon is offering through its local site markedly. One thing is certain, and that is that Amazon is unlikely to enter the local market with anything less than a significant splash.
Yes. Amazon is selling its own branded goods, including the Kindle line of reeaders and tablets, as well as its own "AmazonBasics" line of self-branded low cost products covering everything from AV connection cables to exercise equipment.
One of the more contentious issues with the entry of Amazon into the local retail scene is the likely impact on retail jobs. In the US Amazon is a retailing giant and its impact on retail jobs has been quite marked, especially as the company favours automation over long-term staff hiring for most of its shipping tasks.
That being said, while Amazon has launched in other global markets, its effect in those places has been less pronounced than in its home market. Equally, while it may affect some bricks and mortar retailers, the possibilities for merchants selling through Amazon Marketplace could open up new job opportunities for some retailers.
Amazon doesn't yet support Afterpay, but you can use it with this clever workaround.
Confused about the services that Amazon Prime offers? Check out our guide on everything you need to know about Amazon's speedy delivery service.
