Here's what you need to know about Lexus's owner benefits program, called Encore.
Lexus has announced that the will now offer their Encore Platinum owners' program on the Crafted Editions of both the RX 300 and RX 350.
Encore is a twin-tier, three-year, after-sales membership that Lexus buyers receive for no additional cost. Standard advantages across the Encore program and Encore Platinum tier include:
On the Encore homepage, Lexus has a Drive & Dine event listed on the Mornington Penninsula, a fine dining event at the Queensland Art Gallery and Western Australia Gourmet Escape by Westpac.
There are now two Encore membership tiers, one simply entitled "Encore" and the other, Encore Platinum.
Platinum membership entitles buyers to use Lexus On Demand and Valet Parking and is available with the following models:
Platinum members can use the Lexus app to borrow a different model from a participating dealership, for business or leisure. Lexus points out this is great for anyone travelling, as they've managed to also partner with select Australian airports. Vehicles can be loaned up to eight days.
Included are four redemptions of Lexus On Demand.
Some locations, including Westfield & Chadstone shopping centres, or Adelaide's The Playford Hotel, now offer valet parking for Lexus drivers. You don't even have to pre-book, you simply tell the app your intended location and hand over the keys. Encore Platinum members receive eight valet parking redemptions.
We erecently had the opportunity to attend a Lexus drive day and dinner, two experiences that members will have available to them. Read more at our Encore Platinum review.
For 2020, the luxury carmaker rebranded its Encore Privileges Programme to Lexus Encore. At the same time, the company rolled capped-price servicing onto the list of included perks, as well as additional recreational experiences and an accompanying app that lets you book events.
It's free and included on new Lexus vehicles delivered from 1 January 2020 onwards, as well as selected Certified Pre-Owned models.
| Lexus CT, UX, IS, NX, ES, GS and RC | Lexus RX, RC F, GS F, LC and LS | Lexus LX |
|---|---|---|
| $495 for first three yearly (or 15,000km) standard services | $595 | First six bi-annual/10,000km services, $495 |
The Lexus app is available online, using your web browser, or as a standalone app on Android or Apple devices.
| Lexus app feature | |
|---|---|
| 5c off (per litre) at Caltex service stations |
|
| Access Encore Platinum perks, like On Demand & Valet Parking |
|
| Manage your vehicle |
|
| Manage personal details & communication preferences |
|
| Explore Lexus Encore hotel partners |
|
Make sure to check out our other Lexus hands-on and comparison reviews
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